Privacy Policy

1. Introduction

Welcome to ZenTara ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at codeapi736@gmail.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the ZenTara platform, express an interest in obtaining information about us or our products, participate in activities on the platform, or otherwise contact us. This includes:

• Email address
• First name and last name
• Google Account data (if you sign in using Google OAuth)
• Carrier contracts and SLA documents uploaded for analysis

3. How We Use Your Information

We use the personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To deliver services to the user (e.g., SLA parsing, automated notification alerts).
• To respond to user inquiries and offer support.
• To fulfill and manage your orders and subscription.

4. Your Google Account Data

If you choose to register or log in using your Google account via OAuth, we will receive certain profile information about you from your Google provider. The profile information we receive will vary depending on the provider, but will often include your name, email address, and profile picture. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant services.

5. Data Retention and Security

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including the secure storage of vector embeddings for your documents locally using ChromaDB, not exposing raw text externally.

6. Contact Us

If you have questions or comments about this notice, you may email us at codeapi736@gmail.com.